A representative from the Vietnam e-Commerce and Digital Economy Agency addresses the conference (Photo: VietnamPlus) Hanoi (VNA) – As information technology booms, investment into e-commerce will be key to businesses’ growth, held experts. Leading experts in e-commerce gathered at a conference in Hanoi on November 27 to discuss measures to promote startups in innovation and digital transformation on the foundation of e-commerce. They noted that e-commerce has changed shopping and trading activities considerably. This has been evident throughout the COVID-19 pandemic. While almost all direct transactions were suspended, e-commerce continued, helping businesses reach international customers, increase revenue and speed up the marketing process at an economical cost. Expanding scale Statistics from the Vietnam e-Commerce and Digital Economy Agency under the Ministry of Industry and Trade, the scale of Business-to-Customer (B2C) e-commerce market in Vietnam, including revenue of goods and services sold via e-commerce channels, has increased consecutively in the last five years. In 2015, the number of people shopping online was about 30.3 million, which rose to 44.8 million in 2019. Furthermore, the value of goods bought online by each customer increased from 160 USD in 2015 to 225 USD in 2019. Seeing this rapid growth, Ngo Hoang Gia Khanh,… Read full this story
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